News, comments, resources, and more for nonprofits.
Nonprofits often seek grants from foundations for new projects or ongoing financial support. During an informative webinar, presented today by John Hicks, CFRE, for the Association of Fundraising Professionals (AFP), he discussed ways to build positive relationships with foundations.
His ‘elements of a good relationship’ include: trust, communication, shared values, honesty, and respect…as he noted, the elements of any good relationship. Learning about a foundation’s mission, values, culture, philanthropic philosophies, and practices, is critical to assessing a good match and possible funding opportunity. If mission and values clearly aren’t in alignment, he urges grant seekers to not waste their own or the foundation’s time in pursuing a relationship.
His ‘six rules of engagement’ build on those elements. Nonprofits need to know:
- The landscape--the type of foundation: mega, competitive or community, family
- The people you are dealing with--program officer/staff, board members, or family foundation donor; learn through direct conversations and through your networks
- Their considerations—what they are dealing with that has nothing to do with you, or ‘their environment’
- What they value—outcomes that relate to their vision, working with people who have authority and responsibility for funding and outcomes, and people who follow their protocol
- How to give them what they want, how they want it—by learning their culture, personalities, and information processing practices, without shortcuts. Never to under estimate the importance of the gatekeeper—the person who opens and is the first to review your correspondence, requests, and reports for process (rules) and information
- Minimize risk—their risk through failed projects or misuse of funds; grantee risk through unrealistic expectations or mission drift
Stating that, like other types of fundraising, people give to people the trust, he encourages nonprofits to keep foundations informed about their work and outcomes before and while seeking funding from them. The relationship is a professional one, not a personal one, that needs to be treated much like working with an attorney to prepare a case: the grant-seeker preparing a case to the foundation and the foundation professional preparing a case to his/her board, grants panel, or the donor, directly.
These and many other grant-seeker/grant-maker resources are available at ONEplace and through the AFP website. If you have tips for developing positive relationships with foundations, please comment on this blog.
Association of Fundraising Professionals
The big buzz in the social media world right now is Google+. But what is it and why should nonprofits care? Google+ is a new social media venture created by Google to, “bring the nuance and richness of real-life sharing to software” according to Vic Gundotra, Senior Vice President, Engineering at Google. It offers many of the same communication features social media users of Facebook and Twitter are familiar with such as messaging, pictures, and games, along with some valuable extras.
The big difference between Google+ and other established social media sites is Google+ organizes contacts into different “circles” or groups. This allows the user to communicate specifically with targeted groups. For example, a user can send out a targeted post to their planned giving circle, and a different post to their professional circle. Other features include Instant Upload, Hangouts, Sparks, and Huddle.
To learn more about Google+, visit:
Keep in mind that Google+ has not been rolled out to the general public, it is by invitation only.
What is your opinion of Google+? Are you one of the lucky few to receive the Google+ golden ticket? Please share your comments by posting to this blog.
Do you know if there is? Do you know how much it affects your organization’s ability to do your mission-driven work now or in the future?
During our First Wednesday Risk Management Series webinar, presenter Carlye Christianson of the Nonprofit Risk Management Center pointed out several critical outcomes from having ‘unhappy stakeholders’ (staff, volunteer, board members) in your midst. Common to all stakeholder groups: discontent diminishes commitment to mission; and, costs of replacing people are high. She recommends studying retention in departments and stakeholder groups at least annually so problems can be addressed quickly. Below are some key points she made about why people leave organizations and how to proactively address discontent-causing practices:
- Only 12% leave an organization for reasons related to compensation
- 88% leave for other reasons, including: organizational culture; management style or a specific supervisor; lack of opportunities for advancement or professional development; or, the organization’s lack of commitment to quality or mission
- One in three employees is thinking of leaving at any one time; for discontented staff that rises to 50%
- Discontented workers often increase: tardiness, mistakes, detachment, poor attitude
- To proactively address potential discontent: listen to employees; conduct a ‘stay interview’ (what will keep you here/what will send you away); offer opportunities for new assignments, training, and leadership development; provide options for work/life balance, encourage ‘a voice’ in how the organization runs and how the mission is served
- Leave organizations for the same reasons staff do plus lack of: orientation, interpersonal relationships, good skill/assignment match, commitment to mission
- To get and keep volunteers: develop a volunteer management program with a policy and procedure manual; review and update recruiting practices (only recruit people and skills you really need); develop job descriptions; provide orientation, ongoing training, and recognition; assure meaningful integration into the organization; and, conduct stay/exit interviews
- Leave organizations because of: low productivity in the board room (low expectations; poor attendance, preparation, or engagement; lack of meeting management); crisis mentality; factions and impasses; poor ED-CEO / board relationships;
- To get and keep board members: recruit and orient purposefully and appropriately; create an intentional culture of candor, inclusiveness, foresight, and reflection; evaluate and change board structure, operations, and ‘work’ (clearly define board / ED roles; move from hands-on to policy focus, etc); engage in strategic discussions and issues; and, conduct stay/exit interviews
Continually assessing all areas (ED, board, staff, volunteers), individually and collectively, and implementing a culture of continuous engagement and improvement will go a long way to stemming and/or reversing discontent in all stakeholder groups. The costs for your organization and, especially the constituents you serve, are too high to do otherwise.
For more information on this and many other risk management topics, visit the Nonprofit Center for Risk Management. ONEplace presents their First Wednesday Webinar Series and Third Thursday HR Webinar Series. Check our website calendar for more information and registration.
Nonprofit Center for Risk Management (symbol: Chinese for angry, annoyed, unhappy)