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Once again, a challenge arrives that stops you in your tracks. What do you do? Where do you turn

Help! I need somebody

You’re the only one in your organization who does this work – a lone ranger. Be it fundraising, communications, executive leadership, program manager – you need to talk through this challenge with someone who gets it.

Help! Not just anybody

After combing the internet, you find information. Some of it may be helpful…you’re just not sure. The more info you find, the more you time you spend, generates as many questions as it does possible answers. So frustrating!

Help! You know I need someone

Do not hesitate to contact ONEplace. We were created by area foundations and nonprofit leaders to offer direct assistance to nonprofit staff and volunteers. You face a challenge and you need to talk it through, to make sense of it, and to set a reasonable course of action. Don’t remain stuck – call (269-553-7899) or email (



P.S. Enjoy this video of the Beatles singing “Help” on British TV.

ONE Leader Development

ONEplace believes that a strong nonprofit sector is critical to the success of any community. We encourage everyone to be a leader (i.e., take full ownership of their role) within his or her own span of control and sphere of influence.

We envision a day when a critical mass of Resolute-Humble Leaders (i.e., Level 5 Leaders) is spread throughout our area, collaborating to successfully address deeply entrenched community problems. Success is not understood as solving a problem once and for all. Rather, success is a state of continual improvement in which a community admits and addresses their problems in a spirit of hope and unity.

As a catalyst for community success, ONEplace focuses on Leader Development that 


  • addresses the whole person, because we bring all of who we are to every situation
  • encourages personal integrity, because aligning values and actions energizes one’s voice and agency
  • builds collaborative connections, because only together do we bring sufficient capacity to the table


ONEplace offers leader development programs for emerging leaders at all levels of your organization. Thanks to the generosity of local foundations, all ONEplace programs are free of charge.

Highly Capable Individual – Available 24/7, ONEpages web-based resources address single topic concerns affecting most nonprofits. Our Video Series also provides convenient, focused instruction on fundraising, communications, governance, and more. For those new concerns or challenges, contact our staff for Direct Assistance with your issue.

Competent ManagerManagement Track series address knowledge and skills critical for management success, including: Supervision, Fundraising, Operational Processes, Team Building, Marketing and more. Our Peer Learning Groups bring motivated managers together to learn and grow in a collaborative environment, while deepening their own sense of passion and commitment. For emerging leaders with their sights set on executive leadership, our ONEplace Nonprofit Leader Academy offers a ten-month, intensive course in leading an organization.

Effective LeaderPeer Learning Groups provide a needed space for executive leaders to reconnect and renew themselves in a supportive and collaborative environment. In addition, new CEO’s are offered six months of free coaching to help them navigate their personal and organizational transition.

ONEplace also offers LIFEwork Renewal, a self-guided, personal development program open to all that encourages and equips healthier, happier, more productive living. Daily attention to quiet, exercise, diet, and learning, coupled with quarterly day retreat opportunities provide the framework to bring greater focus and energy to one’s work and life.

Many of the above elements are in place and a few will continue to roll out this winter. As always, please contact us with any questions.

ONEplace Nonprofit Leader Academy 2016

Applications are now available for the ONEplace Nonprofit Leader Academy 2016. Offered in nine monthly sessions, the Academy helps prepare emerging nonprofit leaders for executive leadership.

The Academy offers leader development in a reflective environment. Each session is a full day-away at an area retreat center. Morning hours include interactive discussion and instruction on topics critical to nonprofit success, such as governance, ethics, fundraising, finances, and supervision. In the afternoon, we process and apply the information to our current and perceived future work environments.

Threading itself throughout the Academy is a focus on self-understanding and self-development. Leaders not only need the knowledge and skills to do the job, they also need the fortitude, resilience, and chutzpah to get the job done. So, we spend time on self-awareness – examining our strengths and barriers to doing what needs to be done. Each participant develops an action plan for the time of the Academy as well as another action plan for the months immediately following the Academy.

As preparation and follow-up to an Academy experience, ONEplace offers Management Track workshops, Peer Learning Groups, and other events. Leaders are lifelong learners. They continually attend to keeping up-to-date with information as well as developing the skills and wisdom necessary to envision, inspire, and encourage.

For more on the 2016 Academy, visit our website. Applications are due Friday, November 13.

ONEplace Leader Development

 “In the end, we realize that leadership develop is ultimately self-development.”

This quote from the Leadership Challenge (now in its 5th edition) names what’s at the core of our leader development efforts. Each of us brings all of who we are to every situation. While some aspects may be on the front burner and others more near the back, every pot is on the stove. If a back burner pot boils over, it impacts the entire stove top.

While skill development and content knowledge play a critical role in leadership, self-development occupies at least 50% of the pie chart. Skills and knowledge must be continually developed. Yet, self-development provides the fortitude, resilience and chutzpah to put the skills and knowledge into use. 

By identifying our strengths, acknowledging our deficits, engaging our passions, and facing our fears, we find the courage to take a position, admit our mistakes, and initiate the tough conversation. We allow ourselves to be vulnerable because we’ve developed the interior stability and wisdom to take it.

At ONEplace we’ve been providing skill development and knowledge building workshops and series. This fall, we’re taking the next big step and implementing programs that directly address self-development. 

Peer Learning Groups 

Groups meet monthly for 90 minutes over an eight-month period (Sept – April). At each session, you focus, without distraction, on what matters to you: your values and vision, your challenges and fears. You’ll gain greater access to your own wisdom. You’ll connect with others who listen to and encourage each other, and honor each other’s differences. (more)


This self-guided program recognizes that we bring all of who we are to every situation. LIFEwork draws together easy-to-understand concepts and intuitive practices so you can focus your energy on the single challenge of developing new, healthier habits. Support is offered (not required) through social media connections and quarterly day-long retreats. (more)

Like the famed tortoise, progress is achieved in small, slow steps over a long period of time. It requires commitment because it’s more a lifestyle than a program. ONEplace is here to encourage and equip you on this path.

Do the generous thing

My work grants me the privilege of working with many boards. It’s been great to work with boards involved in food security, the arts, housing, health, the environment, community welfare, and more. One thing continually impresses me about boards of directors:

they are extremely generous people.

Board members give – hugely – of their time, talent, and treasure. Their passion and commitment fill the room with a palpable spirit. When I ask, “What do you love about your organization?” each person beams as they given genuine expression to that spirit. It’s a pleasure to behold.

The same may be said for our area’s executive directors (EDs) as well. With the weight of the organization on their shoulders, EDs give richly of themselves at every turn. To hear one speak openly of their concern and commitment stirs the heart, and to gain insight into the myriad of things they do behind the scenes inspires the soul.

So, it’s painful to see how disconnects between Boards and EDs can rattle an organization.

Everyone plays a part. According to BridgeSpan, BoardSource, and other references, Boards carry the responsibility to “support and evaluate the executive director,” and EDs carry the responsibility to “develop, maintain, and support” the board. When communication fails, that mutual support often shatters into shards of shaky accusations and puzzled disbelief.

All parties end up hurt and disillusioned. It’s very sad.

If you’re feeling even an inkling of this disconnect, then have a meeting and name it. Take the lead and set intentional steps to improve communication. Don’t wait for someone else to act. As seen above, if you’re an ED or a board member, it’s your responsibility.

Not sure how to start? Feeling stuck? Please contact ONEplace before it goes any further. Each day that a problem isn’t addressed adds another degree of difficulty to implementing a solution.

Take the lead. Make the call. It’s the generous thing to do.



In the moment

In last week’s NEWSletter article I mentioned being on retreat with several of our nonprofit colleagues. We gathered Wednesday evening and worked together through Friday noon, pilot testing a service we’re considering for ONEplace. While I’m still pulling together all that I learned, I can tell you this:

It was a moment for me.

As we entered our time together on Wednesday, I marveled at what I saw. Here I was in a familiar environment. I had been on retreat at this venue several times. And, here I was with people I knew. I had worked with almost everyone there. However, these had been two different worlds for me, and now they were coming together. More than that…

It was a fulfillment of a two-year plan, a two-year vision.

Various strands of activity over the past two years were slowly woven together to arrive at this moment – and the impact hit me square in the chest. Yet, it was different.

I’ve worked on long-term projects before. In a previous job, I led a four-year effort that culminated in five regional conferences at sites all across the country. I recall the moment when we closed the fifth conference and headed for the airport. It was a sense of completion, achievement, and success. 

While holding a sense of fulfillment, this recent moment pointed more to the future than the past. It was like finally cresting the hill to see the green valley below. Yes, we made it up the hill, and now the fun work begins.

So, I offer my thanks to those who participated in the retreat and to those supervisors and colleagues who supported their participation. It was a moment to treasure.

And, we’ve only just begun.



The choice is yours

It seems this one question almost always comes up. Be it a struggling nonprofit, an association of service providers, a stable nonprofit, an ad hoc task force, a civic club, or any other service-providing entity, they all end up discussing essentially the same concern:

How shall we choose to participate?

Over the past few weeks, I’ve attended a variety of meetings and each discussed the dynamic environment around them. Each struggled with concerns over funders and fundraising, communications and marketing, as well as governance and board development. Each felt pulled in various directions, stretched beyond capacity, and blocked at several turns.

The biggest barrier was often identified as not having enough time.
The biggest barrier, however, was a failure to choose.

It’s the organizational version of “my eyes are bigger than my stomach.” We consistently bite off more than we can chew. Or, to be more precise, we don’t accurately weigh the cost of decisions, especially those decisions to take on more work. We’ll put more on the already-full plates of staff and volunteers and name it all as “high priority.” It only creates misery and, at best, mediocrity, and it needs to stop.

Choices – good, wise choices – must be made.

If this sounds familiar, then start with the assumption that every line of business, every service or program requires more work (time, energy, money) than you currently understand – say, twice as much. Then look at what that means relative to the quality and sustainability of the services you provide, including: staff development and turnover, relationship building and nurturing with many stakeholders, regular and consistent communications and public relations, and periodically evaluating and updating your services and the systems that support them. If you need help with this, ONEplace can assist you.

There’s always more to it than meets the eye. So, it’s time to choose. Otherwise, choices may be made for you.



Extending our reach

Summer is often seen as a different time. The fact that school is out of session affects many. Also, people just get out and about more often. At ONEplace, we continue doing what we do, but this summer affords us opportunity to do something new.

This summer we’re doing some experimenting. We’re testing three services that look to extend our depth and breadth.

Courage to Lead – Introductory Retreat: This three-day, two-night retreat provides a slow-paced, reflective experience designed to reconnect us with our values and passion. Based upon the work of Parker Palmer, the retreat follows the design from the Center for Courage & Renewal. (more info)

ONEplace On the Road: We’re leaving the friendly confines of downtown Kalamazoo to bring selected Management Track workshops to the wider county. We’ll be in Oshtemo on June 2, Richland in July, and Portage on August 18.

Lunch & Learn: These noontime discussions focus on the gnawing issues that plague most managers. Bring your questions, your concerns and your lunch, and we’ll explore research, best practices, and helpful hints from colleagues.

So, try one or more of these this summer. Do some experimenting yourself. Perhaps we’ll all learn something along the way.



Building collaborative connections

We’re all working together, that’s the secret. Sam Walton

Collaboration is about being who you are and speaking what you see. Lynn Serafinn

Coming together is a beginning; keeping together is progress; working together is success. Henry Ford

[add your own synergy-laden quote]

For the past three years, one of our key strategies has been to encourage strong, collaborative connections. As one executive director is fond of telling me, “If you want to increase your organization’s capacity, collaborate.” 

Collaboration and cooperation is something we encourage, but it’s also something we practice.

In the past, ONEplace has cooperated with the Arts Council, Volunteer Kalamazoo, the Cultural Data Project, Kalamazoo Bar Association, and others to bring workshops and service opportunities to the nonprofit sector. Looking ahead, upcoming collaborative efforts at ONEplace include:

By working together we can move the needle on some of the most entrenched issues facing our community. I know many of your organizations are doing this. Please use the Comment tool and let us know how you’re building strong, collaborative connections.

What am I doing?

There are things we do every day. Certain actions and behaviors form the habits that seem to run on autopilot – without thought. It’s for these actions and behaviors that ONEplace created the Lunch & Learn Series, where we

Spend one hour focused on something we rarely think about.

Each session explores a habit, beginning with a short presentation on the topic followed by a facilitated discussion among your colleagues. You get to share information, test ideas, and connect with others in the nonprofit sector. 

Mostly, however, you spend about an hour becoming more self-aware.

We opened the Lunch & Learn Series last week with a look at Giving & Receiving Feedback. This week (Wed, May 27), we examine how we’re Managing Expectations. Next month (Tues, June 23) we’ll explore Effective Board Meetings.

We limit the discussions to 12 so all have a chance to participate. Consider coming to a Lunch & Learn, or at least consider spending some focused time discovering and testing your habits.

It’ll be time well spent.