What You Told Us

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Earlier this year, a survey about library use was sent to a random sample of 2,000 residents within our service area. A very similar survey was also posted on our website. Responses to both formats were similar.

Here’s some of what you told us:

  • Most respondents use the library once or twice a month
  • Most use us to check out books, movies, or music – computer use is the next most frequently used service
  • If we had to reduce hours, most favor closing the teen area during the school day
  • Closing a branch is the least desirable reduction if our revenues are reduced substantially
  • Providing children with good books, movies, and music is considered our most important goal
  • If we are able to add additional goals, expanding homework help would be the most desired
  • About 1/3 of respondents wish we had more ebooks available for loan; we wish more popular titles were available to libraries
  • Another 1/3 of respondents told us they are not interested in checking out ebooks
  • Most are neutral or undecided about having their photos on their library card – we’ve dropped that idea
  • More than 2/3 would definitely vote to renew our millage to maintain the current services

Thank you for responding to our survey – we value your input and opinions.


Survey Results

Posted by Ann Rohrbaugh at 06/17/2013 10:26:13 AM | 

I use the library in a sporadic way, which means I'll come a couple times a week for a few months and then life gets busy and I miss a few months, then I'm back here. I enjoy the service of being able to reserve titles on line and got to complete a survey regarding that service a few months ago. Now the Summer Reading Program has me back here and I have finally concured finding and responding to a Blog on line. It's great to have a little carrot held out by the library to get me more comfortable with technology that pretty much any 10 year old can use.
Posted by: Melanie Casey ( Email ) at 6/19/2013 12:55 PM

I know of a family who received the survey in the mail and they don't even live or own property in KPL library district. Makes me wonder how you chose who would receive the surveys.
Posted by: Marian ( Email ) at 6/22/2013 1:09 AM

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