ONEplace @ kpl

ONEplace@kpl is a management support organization offering resources and services to nonprofit staff, board, and volunteers in Kalamazoo County.

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Resolve That Workplace Conflict (Yes, You!)

I am finally coming to understand that conflict at work is unavoidable. Even though I am extremely conflict-averse, sometimes misunderstandings just happen. My experiences have been fairly run-of-mill; I’ve had collaborators surprise me with an offhand comment, and even had clients become hostile for no apparent reason. Most times workplace conflict ends up with all parties walking away hurt and upset. ...


Between reality and illusion

I’m puzzled. As a fan of management and leadership, I like to think that plans and strategies matter. After studying trends and doing analysis, it seems we should have a good read on things and be able to set a course of action that will lead to success. This however is what Daniel Kahneman calls, “the illusion of understanding.”...


Where work happens

You’re reading this right now. I’m glad. Part of my work is to study, reflect upon our work, find connections and insights, and then share them with you. It’s fun for me. But I’ll let you in on a little secret:...




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